Tag: Service member legal rights

Disappearance of FOIA Records and the Untold Story of Bureaucratic Delays

Posted on by Becky Haugen

When Records Disappear: The Fight for Truth in the Military FOIA System

The Freedom of Information Act (FOIA) was established to ensure transparency within federal agencies. However, systemic issues within the Department of Defense (DoD) have led to delays, incomplete disclosures, and, in some cases, the outright denial of information. These shortcomings have profound implications, especially for service members seeking justice or clarity regarding their records.​

A Veteran’s Perspective

Linda L. Tiller, a Senior Litigation Paralegal at the Law Offices of David P. Sheldon, PLLC, brings a unique perspective to this issue. With over 40 years of experience, including two decades with the Office of the Judge Advocate General, Appellate Defense Division, Tiller has witnessed firsthand the challenges within the FOIA process.​

She recalls:​

“Many government agencies don’t have preservation measures in place. I remember being told we had to save everything regarding a particular case; we had people scouring computer files, but nobody could figure out how to search the metadata, so in the end, it was deemed good enough. Agencies search where it should be, but that’s it. We were even encouraged to avoid emailing and have meetings or phone calls. Emails leave a paper trail. FOIA is the art of denying everything.”​

Tiller’s insights shed light on the systemic issues that hinder transparency and accountability within the DoD where service members are trying to solve a puzzle where critical information is missing. Many service members feel lost trying to get information from the Department of Defense (DoD) under the Freedom of Information Act (FOIA) where they are unable to get complete transparency, all of the records, and the full picture of their military records.​

A Father’s Quest for Truth

Take the story of Private First Class LaVena Johnson. She was a bright young soldier from Missouri, full of dreams and dedication. In 2005, while serving in Iraq, LaVena was found dead. The Army ruled it a suicide. But when her father, Dr. John Johnson, saw her body, he noticed injuries that didn’t align with that conclusion. He wanted answers. He filed FOIA requests to get the investigation records. The process was slow and frustrating. Important details were missing or withheld. Dr. Johnson felt like the system was keeping him from the truth about his daughter’s death.​

The Bigger Picture

LaVena’s story isn’t unique. Many service members and their families face similar challenges. They request records to understand decisions that affect their lives—like medical discharges, disciplinary actions, or benefits—but often encounter delays or incomplete information.

In some cases, officials have used apps like Signal to discuss military operations. These apps can delete messages automatically, making it hard to keep records. This practice raises concerns about transparency and accountability.​

Why It Matters

When the DoD doesn’t provide complete information, it can impact legal cases, benefits, and trust in the system. Service members deserve transparency. They’ve given their all for the country; the least they should expect is honesty and openness in return.​

Taking Action

If you’ve filed a FOIA request with the DoD and haven’t received a full response, you’re not alone. A group is organizing a Writ of Mandamus—a legal action to compel the DoD to fulfill its FOIA obligations. By joining, you can help push for the transparency that service members and their families deserve.​

About the Law Offices of David P. Sheldon
Based in Washington, D.C., the Law Offices of David P. Sheldon, PLLC provides experienced legal representation in military, federal employment, and national security matters. The firm’s attorneys are nationally recognized for their advocacy on behalf of service members, federal employees, and civilians navigating complex legal disputes within government agencies.

Contact:
Law Offices of David P. Sheldon, PLLC
100 M Street SE, Suite 600, Washington, DC 20003
(202) 546-9575
www.militarydefense.com

Legal Disclaimer

This article is for informational purposes only and does not constitute legal advice or establish an attorney-client relationship. If you need legal representation or assistance with a FOIA request, please contact a licensed attorney.

Sources